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Find answers to your questions from our knowledge base
How do I transfer existing ETH or tokens into NekoMask?
How do I transfer ETH and/or other ERC20 tokens?
How do I get digital currency into NekoMask?
Do I need cryptocurrency to use NekoMask?
How do I install NekoMask?
Can I still buy the Neko NFTs?
Has this project been audited?
Why do I need to purchase NEKO tokens?
Managing Your Tokens
What's my public address?
Do you have a hardware wallet?
How can I exchange my tokens?
Does NekoMask mobile support NFTs?
Which tokens does NekoMask support?
Does NekoMask charge a fee on swaps?
Why do I need to approve a token before swapping?
What is slippage?
Why can’t I find a token on NekoMask swaps?
Why did my swap fail?
How do I swap tokens?
Privacy of my accounts
Lost my Secret Recovery Phrase: Can I restore my wallet?
How do I import an account in NekoMask?
How do I import my wallet in NekoMask?
How do I keep my wallet safe?
How do I give feedback to the developer team?
I found a bug, what do I do?
Questions not answered – How do I contact support?
Why don’t I see my tokens?
Why hasn’t my balance updated?
Why did my NekoMask app crash?
About Digital Currency
Do your own research (DYOR)!
Staking NEKO Tokens
Do we have to re-stake every month?
What if I have tokens staked and want to stake more?
How many NFTs can we stake per wallet?
How do I stake my NEKO tokens?
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