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Support Articles
FAQ
Getting Started
(5)
How do I transfer existing ETH or tokens into NekoMask?
How do I transfer ETH and/or other ERC20 tokens?
How do I get digital currency into NekoMask?
Do I need cryptocurrency to use NekoMask?
How do I install NekoMask?
About Neko
(3)
Can I still buy the Neko NFTs?
Has this project been audited?
Why do I need to purchase NEKO tokens?
Managing Your Tokens
(5)
What's my public address?
Do you have a hardware wallet?
How can I exchange my tokens?
Does NekoMask mobile support NFTs?
Which tokens does NekoMask support?
Swaps
(6)
Does NekoMask charge a fee on swaps?
Why do I need to approve a token before swapping?
What is slippage?
Why can’t I find a token on NekoMask swaps?
Why did my swap fail?
How do I swap tokens?
Security
(5)
Privacy of my accounts
Lost my Secret Recovery Phrase: Can I restore my wallet?
How do I import an account in NekoMask?
How do I import my wallet in NekoMask?
How do I keep my wallet safe?
Troubleshooting
(6)
How do I give feedback to the developer team?
I found a bug, what do I do?
Questions not answered – How do I contact support?
Why don’t I see my tokens?
Why hasn’t my balance updated?
Why did my NekoMask app crash?
About Digital Currency
(1)
Do your own research (DYOR)!
Staking NEKO Tokens
(4)
Do we have to re-stake every month?
What if I have tokens staked and want to stake more?
How many NFTs can we stake per wallet?
How do I stake my NEKO tokens?
Customer Service Software
by Trakdesk
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